Flying as a wheelchair user may seem daunting, and it can be tricky, but I’m here to offer up my expertise in this subject. Don’t fret- it may not be a painless experience, but it’s usually not too bad, and I hope that after reading this you’ll have an idea of what to expect. I’m looking at you, Kyle, the inspiration for this post, who is trying to decide whether to take his new wheelchair on a trip to Philly this weekend.
Before you go: When you book your ticket, tell them you’re a wheelchair user. Even if you book online, it doesn’t hurt to call and tell them what’s up. I fly Southwest 95% of the time, and with them you can sit wherever you want to, but if it’s like most airlines and you have to book a specific seat, tell them you’d like one that’s close to the front and/or a bathroom. If you can’t walk at all and need an aisle chair (the little chair that fits down the aisle of a plane), tell them that. If you need an aisle seat for transfers, tell them that too.
When you get there: I prefer to check in inside. I feel like the people there are a little more informed than the curbside check-in people. Either way, tell them everything again, especially about the aisle chair. The one that’s used on the plane (to get you to the bathroom) is different from the one used to get you on the plane (that one stays at the airport), so make sure there will be one on the plane, if you need it.
They should put tags on your chair- one for gate-checking purposes, one for damage purposes (they’ll write down your chair’s info and if it has any damage- this can be invaluable for proving that they caused damage during handling, which will happen sometime in your flying life). Gate-checking is what they do with baby strollers and such: they take your chair as you get on the plane, put it with the luggage, and give it back when you get off. If you have a folding chair, ask for them to put it in the plane’s closet (see here). Make sure your chair will be checked all the way through if you have a connecting flight- but tell them you need it during your layover! No one wants to be stuck in a huge, awful granny chair while they pee, get overpriced snacks, and shop at the magazine store (or whatever other people do on layovers).
If you need help getting to the gate (I’ve pushed for what felt like miles to get to my gate before), just ask.
Security: Always a fun one. If an airport employee is pushing you, you’ll bypass the lines. I’m always by myself, and just wait in line until (often) I’m called out of it and brought up. Put all your crap in the bin (ask for help if you need it- usually other passengers will jump to help). The security person will probably ask you if you can walk at all- meaning, “can you save us the trouble of searching you and just walk through the damn metal detector?” I always say no, because it’s safer and easier for me to stay seated. They’ll bring you into the separate search area (which always has one of those mats that show where to put your feet, which cracks me up as I roll up to it) and bring your bin of stuff while you’re waiting.
A same-sex person will come over and proceed to pat you down. It’s not really invasive, though it can be ticklish if you have crazy sensitive legs like me. They’ll swab your chair with one of those explosives-detecting things, and assuming you haven’t been mixing up pipe bombs in the basement, you’ll be on your merry way.
Getting on the plane: You’ll get to be first, or at least one of the first. Great, ’cause you always wanted to spend as much time as possible on the plane, right? (Good news: you’ll be dead last to get off, too.) If you’re sitting in the row closest to the door, you may just be able to wheel right down the jetway, into the plane, and up to your seat. Anything further away and it’s the aisle chair for you- or making your way down the aisle holding on to seat backs/flight attendants, if you can. I take my seat cushion off my chair and put it in my plane seat- no chance of them losing it in transit, and my butt stays happy. Take off any other parts that might come off accidentally- I sometimes take off my anti-tippers but have recently forgotten- but I don’t think those suckers are going anywhere anyway.
I usually ask a flight attendant, as they’re getting ready to get the show on the road, if they saw my chair make it on board. I’m terrified that someday, as the plane taxis away, I’ll see my poor little chair sitting on the tarmac, or maybe waving to me from the gate like people did pre-9/11.
In air: Using the plane bathroom is best avoided. I’ve peed once on a plane in the past two years. But I’m lucky enough to usually only fly for a few hours. If you’ve gotta go, I hope you can transfer easily from the aisle chair to the tiny bathroom…or else I really have no advice for you. Sorry to be discouraging here. But flight attendants are your friends, and will try to help.
Other than that, your plane experience will be largely like everyone else’s who’s stuck there, except you can’t get up and stretch, and maybe it doesn’t bother you that you have no legroom.
Afterwards: Like I said, you’ll be the last one off, since it will probably take them ages to get your chair. As soon as you can, check it out to make sure they didn’t damage it. If you do notice something wrong, go to the airline’s baggage office (which will be near the baggage carousel) and file a report. Do this even if it’s minor- that’s how I got a free bottle of touch-up paint when Southwest scratched my frame. And who knows- a little bump could turn into something bigger, so it’s best to have things on record.
At the baggage carousel, I ask someone to grab my bag off the belt and put it in my lap. I can manage even big roller bags at least for long enough to get out to the cab/friend who’s picking me up. If you can’t, ask a skycap person for help. It never hurts to have a few ones on hand for situations like that.
That’s the bulk of my advice. I don’t know anything about flying with powerchairs, but sites like this one will give you some tips. I could go on about this for even longer, but I’ve spared you. If you have questions I haven’t covered, please ask! Or if you have tips of your own to share, I’d love to know.
Oh one more thing: moving sidewalks are FUN. Especially when they’re empty, so you can go fast, and not get in trouble (I never have, but I don’t think you’re actually supposed to use them in a chair). I hope you can get a little joy out of your wheelchair-flying experience by zooming down one of these. Just don’t faceplant at the end.